Log in Sign up

(FIXED) Custom domain issue, with no response from Support

I was so keen to use Blot, but my custom domain isn't working despite following all the instructions. The issue lies with Blot, not my domain manager (Cloudflare). It's frustrating that I've had no response from requests to support.

I fully support the developer's right to take time off, but at the very least I'd expect an out-of-office auto-response. Is Blot really run by just one person?

EDIT: Okay, it works now, yay! I suspect the dev is back on board and has fixed things behind the scenes. Blot is such a good fit for me, I'm willing to pay for it even when free options exist for putting my Markdown files online (eg. Quartz or Digital Garden via Obsidian). Fingers crossed more people can shoulder the weight of customer service! I really want to see Blot keep going.


a month ago, 3 replies   Edit question

I was having trouble with a custom domain on Cloudflare this morning, too, but after about 20 minutes of futzing around Blot started working. I can't tell what did it—at one point I deleted all my DNS records in Cloudflare and started over—but keep trying and you may get there!

Answered a month ago · Edit answer

Thanks, I've tried that but maybe I should try it again!

Answered a month ago · Edit answer