Business

•     Principles The theory and assumptions which guide how we do business
•     Technique A survey of the tools and methods we use to operate Blot
•     Customer service How we help solve our customers’ problems
•     History A short chronicle of Blot’s business
•     Marketing How our customers find Blot
•     Mistakes and regrets Some of the decisions I’ve changed my mind on as I’ve run Blot
•     Threats A survey of potential crises to Blot’s business